Make 2011 Your Best Year Ever…

Imagine If You Had the Key to Attracting More Customers,
Growing Your Business Faster, and Creating Sustainable Success in
Your Professional and Personal Life

One critical element is standing between you and success.

Customers buy from people they like and believe will provide something of value to them while continuously exceed their expectations.

Business partners prefer to work with people they know and trust. Employees quit because of poor relationships with their managers. And managers tend to promote employees they enjoy working with. Finally, the degree of cooperation among team members directly impacts how fast projects and goals are accomplished.

But we spend so much time focusing on numbers and to-do lists that we forget RELATIONSHIPS and PARTNERSHIPS are the true key to succeeding in business and in life.

The key is what I call ShipBuilding: intentionally building and maintaining strong “ships”—relationships and partnerships—with people in our business and personal lives. Once you make it a priority to build strong ships, all your other goals tend to fall into place.

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We often talk about being in a “relationship business.” And we’d like to think our relationships with our suppliers, business partners, customers and employees are strong enough to whether any storm.

That belief will certainly be tested over the next year.

Have you been continuously nurturing those relationships? When you intentionally, deliberately and proactively work on building your “Ships”— relationships, partnerships, and leadership —your business and life will prosper regardless of the economy.

But it’s not a one-time event. Building and maintaining those ships, which I call ShipBuilding, is like growing a plant—continually needing to be fed and watered for it to grow and thrive. But once you make it a priority to build strong ships, all your other goals tend to fall into place.

Krista Moore’s ‘ShipBuilding’ concepts for building PartnerShips and RelationShips are right on! Her dynamic speaking style is filled with passion and her real life experiences resonate with both your head and your heart.

–Stephen M. R. Covey,
bestselling author of The Speed of Trust:
The One Thing That Changes Everything

K.Coaching ShipBuilding Programs


RelationShips

Click Here to schedule your personal session.

We spend so much time focusing on numbers and to-do lists that we forget RELATIONSHIPS are the true key to succeeding in business and in life.

The number one reason customers leave is because they feel undervalued or ignored. Employees quit because of poor relationships with their managers. And managers tend to promote employees they enjoy working with. Finally, the degree of cooperation among team members directly impacts how fast projects and goals are accomplished.

In this session, we’ll focus on building RelationShips…

RelationShips with Employees

Relationships between managers and their employees are often strained and tense. Employees are unsure what’s expected of them and managers opt to leave well enough alone because they’re unsure how to provide more support. In fact, many managers don’t realize how important it is to continually developing that Relationship if they want to create happier, more productive, and more loyal employees.

You’ll discover how to establish a rapport that encourages employees to perform better and stay longer because they feel valued and experience less friction in the workplace. You’ll get a better understanding of what’s important to them, as well as the tools to create mutually agreed upon goals, objectives and expectations to manage them more effectively.

RelationShips with Customers

Customers buy from people they like, can trust and believe will provide something of value to them. If your customers are merely satisfied but not loyal, your relationship is AT RISK. Learn what it takes to surpass satisfaction and build lasting relationships that encourage customers to stay longer, consolidate more of their business with you, and send more referrals your way.

PartnerShips

Click Here to schedule your personal session.

Customers are more price conscious now than ever–and the internet is increasingly making it easier to comparison shop. Will yours jump ship to save a few bucks? Or leverage the information to pressure you about costs?

Other business partnerships will surely be tested as well. Are yours strong enough to survive? How much attention have you paid them lately?

Working with K.Coaching you will discover how to purposefully and intentionally establish, maintain and grow your PartnerShips. You’ll also learn how to upgrade your best customer relationships to mutually beneficial PartnerShips that propel both businesses’ growth regardless of the economy!

After this coaching program you’ll know how to…

  • Exceed customers’ expectations…and retain more of them
  • Land more business and more profitable business, by selling value and a long-term partnership instead of price
  • Attract more opportunities to partner with industry leaders and really raise your companies profile
  • Turn suppliers into trusted advisors, who are more likely to go the extra mile for you in a pinch
  • Get more sales and referrals because clients, suppliers and others better understand your business and want to help you succeed
  • A Customer Review Outline and Checklist to easily implement the ShipBuilding technique of customer business reviews to create better customer partnerships.
  • A PartnerShip Clarification form to aid in defining partnership objectives, expectations, and a successful working agreement.

LeaderShip

Click Here to schedule your personal session.

Now more than ever, your employees are looking to you to be their “fearless leader.” Are you playing that role well? And are you achieving the milestones you mapped out for 2011?

As a business owner or sales manager, your role is to create a vision that pulls your company forward, prepare a solid business plan to guide your team, and motivate others to achieve the results you’re looking for.

With the Leadership Coaching Program the focus is on YOU. You’ll get the time and the tools to assess how you can be a stronger leader and spur your team to peak performance. When you finish, you’ll:

  • Know an easy method for defining a sales strategy you can implement right away
  • Understand the crucial differences between management and leadership so you can excel at both
  • Feel more invigorated and enthusiastic about possibilities for growth and making more money in 2010

You will also receive:

  • A leadership skills assessment to guide your development
  • The ShipBuilding Recognition Guide to help you be more intentional about recognizing those relationships and partnerships that are key to your success


Want us to literally come to you?

When nothing less than live, in-person training will do, half-day workshops are available for $2,000, full day workshops are $3,000. Speaker’s travel costs are additional for both. Contact us for more information.

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